1/21/2024 0 Comments Quickbooks workforce pay stubs![]() Sign in to your QuickBooks Online company.We'll let you know via email or by tagging you here as soon as the issue is resolved. I'd suggest giving us a call so and provide the investigation number INV-50417, so we can add you to the list of affected users. We have escalated this unexpected behavior to our Product Development team.įor now, we're unable to provide you an estimated turnaround time when the investigation will be closed. I understand that this shouldn't be complicated, we have an open investigation about the error message that you've shared when accessing paystub. If you have any other QuickBooks questions, please let me know by adding a comment below. Moreover, here's an article you can read more about payroll: Find QuickBooks help articles for QBO Payroll. On the other hand, you can also visit our blog to stay current with QuickBooks' latest news and feature updates, you can visit our blog. Try resending the invitation to a different email address (brand new).Change Username then create a new Intuit account for the same email.Ensure there are no special characters in the employee's name. ![]() Since you've already connected with our Support Team, you'll automatically receive an email notification of the updates.įor now, you can perform these workarounds which help other affected users get away from this error: Rest assured our engineers and working nonstop to fix the issue as quickly as possible. The investigation is still In- Progress and we don't have a specific time frame as to when we will get a fixed resolution of the issue. I suggest getting back to this thread if you have other concerns in accessing your paychecks. Thank you for your patience on this matter. I've also added these articles that'll help you handle your paychecks and W-2s in QuickBooks Online: You can follow the steps above to contact them. I'd recommend reaching out to them to determine the main cause of this error. However, if you can't sign in to view your paystubs, our QuickBooks Support Team can check and have this investigated.
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