1/21/2024 0 Comments Silver wedge sandalsReturns outside these timeframes may be accepted at the discretion of and may only be refunded as a store credit. You should then return your item(s) within 14 days of receiving this number. As this may not be available for all countries, we recommend that you hire a customs broker if you wish to claim back duties on returned merchandise.Īn RMA number should be requested within 7 days of receiving your order. Outside the EU, customs duties and sales taxes are non-refundable through However, you may be able to recover these by contacting your local customs bureau directly. If your order has been sent to a destination within the EU, all sales taxes will be refunded. Please note that you must cover the cost of the return shipment including taxes and duties. Shipping is also free on the replacement item, but if you are based outside the EU you will need to pay taxes and duties on this There is no charge to exchange items for a different size, however all exchanges are based on stock availability. Please note you may only use your right to cancel the order under the DSRs if you give us formal written notice of cancellation within seven working days of receiving the order, as described above. We will refund the full value of your order, unless the items do not respect what stated at point 5) above, within 30 days of receiving the products back in our facilities. Based on the condition of the return and/or the non-compliance of the Return Policy a 20% restocking fee may be deducted from the final refund All authorized returned merchandise is subject to re-entry inspection at the sole discretion of. Shoes and other accessories that were sent with original boxes must be returned in these boxes which cannot be used, damaged or altered in any way, and cannot be used as the external parcel for the shipment. The returned item(s) must be in the same condition as sent, packaged in an orderly fashion, and have all original tags, extra buttons, dust bags, hangers, etc. Please note that you must cover the cost of the return shipment including taxes and duties, since you have decided to cancel the order under the Distance Selling Regulations.Īll items must be returned unused, in their original condition and from the country that the order was delivered to. We also recommend that you use a secure, trackable means to return your order to us at: CASINI FIRENZE – Piazza Pitti 30-31/r 50125 FIRENZE - ITALY, and that you retain proof of sending, in case of a dispute We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. You must notify customer care in writing of your wish to cancel the contract for your entire order under the DSRs within seven working days of receiving your items at receipt of your notice of contract cancellation, customer care will email you a Returns Merchandise Authorization (RMA) number If you are based in the EU under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us, but custom made products, provided you give us written notice within seven working days of receipt. Please do not throw the boxes when you receive the package since they should be used in order to send back the items. style can be custom made like all our products in many colors, ask one of our stylists for a personal consultation writing to: Delivery & Returnsį you are a customer based in the EU, you have the right to cancel your order with us under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs).Īlternatively, you may prefer to return or exchange items. Wedge design provides stability + comfort. These platform sandals are made in Italy, where you can specify the color and materials for us to incorporate, helping you to achieve your dream design. Furthermore, the uniquely braided yarn detailing adds exquisite style to the design of these platform sandals that is well-suited to summer garments. The adjustable ankle strap and metal buckle closure give you flexibility when adjusting the ankle tightness to your liking. Handcrafted with noble-fibered braided yarn, suede and leather lining, these sandals are a beautiful compliment to summery looks. This has a platform effect that gives you height without any discomfort of walking on your tip-toes. You won't have any issues feeling comfortable and stable walking in these supportive platform sandals, thanks to the wedge heel design. One of Jennifer Tattanelli's favorite Summer sandals, the Women's Platform Sandals are an essential wardrobe piece.
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